Privacy Policy
This Privacy Policy explains how Gluzarintholan processes personal data when you use the website at gluzarintholan.world and interact with the Botanivasc landing pages, including submitting the order form or contact form.
We aim to be transparent, minimize the data we collect, and give you meaningful control over optional technologies such as analytics and marketing cookies.
1) Who we are (data controller)
Controller: Gluzarintholan
Address: 1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@gluzarintholan.world
Phone: +6499414911
If you contact us, please provide enough detail so we can locate the relevant information and respond appropriately.
2) Scope
This policy covers personal data we collect directly from you through forms and communications and data collected automatically through strictly necessary cookies. If you enable optional cookies in cookie settings, it also covers data collected for those optional purposes.
3) Personal data we collect
3.1 Data you provide
- Name
- Email address
- Phone number (optional)
- Message content you enter in forms
- Policy acknowledgment (GDPR consent checkbox selection)
Please do not include sensitive personal information in free-text fields (for example, detailed health information). If you include it, we will treat it carefully, but the safest approach is to keep messages limited to ordering and general questions.
3.2 Data we collect automatically
- Technical data needed for basic site operation such as browser features and local preference storage for cookie choices
- Basic device and security-related information your browser sends as part of normal web requests (for example, IP address and user agent)
We do not intentionally use unnecessary tracking technologies by default. Optional categories are controlled via cookie settings.
4) Purposes of processing
We process personal data for the following purposes:
- To respond to your inquiries submitted through the contact form
- To handle your order request and provide practical follow-up information
- To maintain website functionality, security, and abuse prevention
- To comply with legal obligations (for example, responding to lawful requests)
- To store and honor your cookie preferences
- If enabled, to understand usage patterns through analytics cookies
- If enabled, to support marketing measurement and relevance through marketing cookies
5) Legal bases
When the EU/EEA GDPR or similar rules apply, we rely on the following legal bases as appropriate:
- Consent: for optional cookie categories (analytics and marketing) and where consent is required by applicable law
- Contract or pre-contract steps: to handle your order request and communicate about requested information
- Legitimate interests: to secure the website, prevent fraud and abuse, and improve the clarity of our content, balanced against your rights
- Legal obligation: when we must comply with applicable laws and lawful requests
For New Zealand users, we also align with the Privacy Act 2020 principles, including transparency, purpose limitation, and reasonable security safeguards.
6) Cookies and similar technologies
We use cookies and similar storage technologies to make the website function and to store your cookie preferences. Strictly necessary cookies are always enabled because they are required to provide core functionality. Optional categories can be enabled or disabled in cookie settings.
Read details in the Cookie Policy and use cookie settings to change choices anytime.
7) Data retention
We keep personal data only as long as necessary for the purposes described in this policy. Retention depends on the nature of the request and our legal and operational needs.
7.1 Typical retention periods
- Order and inquiry messages: retained for as long as needed to complete and document the communication and any related obligations, then deleted or anonymized
- Security and operational logs: retained for a limited period appropriate for security and troubleshooting
- Cookie preferences: stored in your browser until you clear it or update your preferences
If a longer period is required by law or necessary to establish, exercise, or defend legal claims, we may retain certain records longer, with access restricted.
8) Sharing and disclosure
We do not sell personal data. We may share data only when necessary to operate this website and respond to your requests.
8.1 Service providers
We may use service providers for hosting, email delivery, security, and technical operations. Service providers are permitted to process personal data only under our instructions and only for the services they provide.
8.2 Legal disclosure
We may disclose personal data if required by applicable law, regulation, or valid legal process, or to protect rights, safety, and security.
9) International data transfers
Depending on the location of our service providers, your personal data may be processed outside New Zealand. Where applicable law requires safeguards, we will implement appropriate protections such as contractual clauses and vendor assessments.
10) Security measures
We apply reasonable technical and organizational measures designed to protect personal data from unauthorized access, alteration, disclosure, or loss. Measures can include access controls, least-privilege practices, encryption in transit where applicable, and security monitoring.
No method of transmission or storage is completely secure. If you believe your interaction with us is no longer secure, please contact us using the details above.
11) Your rights
Depending on your location and applicable law, you may have rights such as:
- Access: request a copy of the personal data we hold about you
- Correction: request correction of inaccurate or incomplete personal data
- Deletion: request deletion where applicable
- Restriction: request limitation of processing in certain circumstances
- Objection: object to processing based on legitimate interests in certain circumstances
- Portability: request transfer of certain data in a structured, commonly used format where applicable
- Withdraw consent: for processing that relies on consent, including optional cookie categories
To exercise rights, contact us at team@gluzarintholan.world. We may request information necessary to verify identity and protect against unauthorized requests.
12) Complaints
If you are located in New Zealand and have concerns about our handling of personal information, you can also contact the Office of the Privacy Commissioner. If you are in the EU/EEA, you may have the right to lodge a complaint with a supervisory authority.
13) Children
This website is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.
14) Updates to this policy
We may update this policy to reflect changes in the website, legal requirements, or our practices. Changes are effective when published on this page.
15) Contact
Gluzarintholan
1A/155 Queen Street, Auckland CBD, Auckland 1010, New Zealand
Email: team@gluzarintholan.world
Phone: +6499414911